Synthetic + RUM: Better Together

One of the misperceptions we deal with in some quarters of our market is that real-user measurement is the be-all and end-all of customer experience management. Sure, don’t you want to be looking at real users’ experience of your website rather than the “fake” users that “synthetic” monitoring implies? Won’t…

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A Look Back at Black Friday Weekend ’14

Black Friday weekend is around the corner, and while most people are counting down the days until they can feast on their favorite Thanksgiving dishes, others are focusing on getting their eCommerce websites ready for a weekend of shopping madness. Despite the importance we’ve placed on preparing and optimizing your…

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