Blogs by Nilabh Mishra
  • glue-records
    Glue Records and Why They are Crucial Posted on April 10th, 2017 by Nilabh Mishra

    A lot has been written and discussed about Domain Name System (DNS) in the past few days. The DDoS attacks on one of the major managed DNS Providers a while ago just made us all take DNS issues seriously once again. So why so much emphasis on getting DNS Right? Like a lot of other […]

  • Bored_Shopper
    Amazon Search Outage Offers Two Lessons Posted on June 2nd, 2016 by Nilabh Mishra

    Today’s Amazon search outage offers two object lessons on the digital customer experience: monitor everything and communicate proactively. Retailers chasing the industry leader can implement a pair of simple tactics to keep performance issues from turning away buyers. First, the ultimate goal of End-User Experience Monitoring (EUM) is to find a problem before your customers […]